Written quotations will be provided on request. A signed Terms of Agreement will be required before undertaking any project. The Terms of Agreement lists details of the task and any specific requirements, and indicates the client's acceptance of our Terms & Conditions.

Please note: If the client's original requirements change, we reserve the right, after suitable consultation, to amend the original quotation. 

Payment can be made by cheque or direct payment. Cheques made payable to L&H Professional Services Ltd. Direct payment details can be found on your invoice.  

We reserve the right to charge interest on overdue amounts at the rate of 3% per month on the outstanding balance from the date of the invoice until the date of payment. If a cheque is returned by the bank, the client will be responsible for all bank charges resulting from the returned cheque. 

An invoice will be submitted around the 25th of each month. Written acceptance of the quotation and terms and conditions is due before work will commence. 

Payment is strictly due within 14 days from the date of the invoice. 

Proofreading / Editing 

Final responsibility for proofreading errors in completed work rests with the client. L&H Professional Services Ltd can accept no responsibility for errors found after submission but will gladly correct any found within a reasonable time scale. If errors are found in the work, they will be rectified free of charge but they must be notified within 72 hours of receipt of completed work. 

L&H Professional Services Ltd is not responsible for the end use of any document produced or edited by us. Clients are solely responsible for its appropriate use, including abiding by any copyright laws, plagiarism laws and publishing requirements. L&H Professional Services Ltd is not responsible for the content of any document supplied to them. Clients should not pass off plagiarised material as their own original work. L&H Professional Services Ltd will assume no responsibility for any plagiarised material supplied by a client and reserves the right to return the work should L&H Professional Services Ltd become aware of such inappropriate use. L&H Professional Services Ltd retains the right to reject work for any client which involves material in which we find to be illegal, immoral or objectionable. 

Please note: In the current climate of prolific computer viruses, all incoming emails, files or disks will be scanned. However, even after scanning we will still not open unsolicited attachments to emails or emails containing no message alongside the attachment. 

Please note: For insurance and safety reasons, we cannot permit personal visits to our premises. 

Please note: Back-up copies of client files are kept for a period of one year only. After that time, they will be deleted. We advise all clients that original documents should be sent via a traceable method of delivery, either by post office special delivery or courier.